Mountain Gear Reviews

Excellent Customer Service: Many customers praise the exceptional service provided by Mountain Gear, including responsive customer support and helpful staff.

Good Selection and Prices: The website offers a good selection of gear at competitive prices, with some customers noting that they can often find deals and discounts.

Reasonable and Fast Shipping: Despite some issues with inventory updates, many customers have reported reasonable and fast shipping times, especially for those on the west coast.

Supporting a Small Business: Buying from Mountain Gear supports a small, local business, which is appreciated by many customers.

Convenience: Shop from the comfort of home with a vast selection of products.

Informed purchases: Detailed descriptions and reviews help in making better buying decisions.

Security: Safe and secure payment options ensure peace of mind.

Efficiency: Fast shipping ensures timely delivery of orders.

Savings: Loyalty program and frequent sales provide opportunities to save money.

Inventory Issues: Some customers have experienced problems with inventory updates, leading to delays in receiving ordered items.

Shipping Delays (East Coast): Customers on the east coast have reported slower shipping times, which can be a drawback.

Limited IT Resources: As a small shop, Mountain Gear may not have the same level of customer service or IT resources as larger companies, which can lead to occasional issues.